A young boy named Jamie lives in a city that has entered the season of winter. Although the season has brought ice long shadows and intense cold, the most important arrival has not come: there is no snow.
Jamie takes it on himself to try and discover what has caused this. On his quest, he interacts with a variety of characters - ranging from high-energy urban street characters, to giant dogs, to talking marionettes. He is also joined by the shy man known as Wimpy, the playful young girl known as Shadowgirl, and a lost Shaman.
This adventure brings the characters to an imaginary arctic world know as Wintuk - an environment without sunlight. Jamie and his friends find themselves surrounded by giant ice creatures and the People of the North. When the sun finally returns to Wintuk, Jamie and his friends are transported home, flying on the back of a giant crane. This generates a snowstorm, and snow finally falls on the town.